Travel Is Changing, So Am I
I am taking steps to stay safe while keeping the magic of San Francisco alive
Fogcutter Tours Health & Hygiene Practices
The health of our customers, family, and community is THE priority for Fogcutter Tours. The following policy is based on rules from the City of San Francisco and the State of California for sightseeing companies. Policy is current as of November 8th, 2022. Things may be different on your date of travel. If you have questions please contact bookings@fogcuttertours.com.
For the Alcatraz Tour, Alcatraz Island does not require masking. Nor does the Alcatraz City Cruises ferry company. See up to date Covid-19 precautions for Alcatraz Island here: https://www.nps.gov/alca/planyourvisit/conditions.htm
- For the Morning in Marin, masks are not required. See up to date Covid-19 precautions for the Muir Woods National Monument here: https://www.nps.gov/muwo/planyourvisit/conditions.htm
Fogcutter Tours has decided to update our Covid health policy to align with the Centers for Disease Control and Prevention's Community Level COVID-19 Tracker effective 10/29/22. Masks will not be required on tour unless the San Francisco community level reaches“high.” San Francisco is currently categorized as “low.” Masks are not a recommended preventive strategy for the general population at this level.
If you are exposed to COVID, follow the CDC’s guidance. This includes wearing a high-quality mask or respirator (i.e., N95, KN95, or KF94) for 10 days.
We fully support anyone that wishes to continue masking.
Regular cleaning of the tour vehicle will continue and hand sanitizer will be available to guests on request.
There are no vaccination requirements for guests
Wash your hands frequently throughout the day.
We are all in this together and with enough effort, we can beat this virus and make travel fun again!
Fogcutter’s Updated Cancellation Policy
Book with confidence.
Full payment is required at the time of booking for all tours.
For the San Francisco City Urban Adventure, a full refund is available up to 24 hours in advance. After that point, no refunds are allowed. I understand that flights get delayed, traffic happens and plans change. I can reschedule your tour at any time without penalties or fees - subject to availability.
For the City Urban Adventure plus Alcatraz, the Alcatraz ferry company requires me to finalize my ticket list ten days in advance. A full refund for this tour is available up to 10 days in advance. After that point no refunds are allowed. I understand that flights get delayed, traffic happens and plans change. I can reschedule the city tour portion of the experience at any time without penalties or fees - subject to availability. Rescheduling Alcatraz may require purchasing new tickets at their face value ($41 for adults, $25 for kids under 12).
For the Morning in Marin, a full refund is available 72 hours in advance. After that point, no refunds are allowed. I can reschedule the land portion of the experience up to 72 hours in advance without penalties or fees - subject to availability. I can not reschedule trips within 72 hours. Flights may be canceled or flight routes altered at Seaplane Adventures sole discretion due to weather or federal airspace mandates/restrictions. If the seaplane portion of the trip is canceled due to weather, that amount ($219pp for adults) will be fully refunded.
For the SF City Tour and Bay Boat Tour Combo, a full refund is available up to 24 hours in advance. After that point, no refunds are allowed. I understand that flights get delayed, traffic happens and plans change. I can reschedule your tour at any time without penalties or fees - subject to availability.
For private tour bookings, I put time and effort into planning your unique private tour experience from the day that you book, so 20% of the reservation amount is not refundable. The remaining 80% is refundable up to 24 hours before departure. After that point, no refunds are allowed.
News from the City and State
Reopening in phases.
You can get the most recent updates here. The following are updates made by the City of San Francisco as of May 6, 2021.
Loosening Guidelines:
Fitness
Dining
Offices
Meetings
Receptions
Reopening:
Indoor bars
Indoor family entertainment activities
Outdoor organized community sporting events
Indoor saunas and steam rooms
Aquariums
Open indoors up to 50% capacity. See museum guidance.
Art galleries
Open indoors up to 50% capacity. See indoor retail guidance.
Banks and credit unions
Maximum 50% capacity.
Includes related financial institutions, including money lenders, check cashing services, and financing services at pawn shops (by appointment only).
Bars
Can open indoors at 25% capacity up to 100 people, or 50% if they serve meals. Maximum 8 people to a table. Live entertainment is allowed. See dining guidance.
Bookstores
Open for indoor retail up to 50% capacity.
Cafes and restaurants inside bookstores can open up to 50% capacity. See dining guidance.
Breweries
Outdoor breweries open, with patrons at different tables 6 feet apart. Maximum 8 people to a table.
Indoor breweries are open at 25% capacity, up to 100 people.
See dining guidance.
Charter boats (fishing and sightseeing)
Open, with everyone 6 feet apart. See guidance for larger tour groups.
Concert venues
Outdoor live events with assigned seats are allowed with 67% capacity. Suites and boxes up to 25% capacity.
See detailed guidance about seated live events and performances with in-person audiences.
Family entertainment centers
Open outdoors. Allowed outdoor activities include playgrounds, skate parks, roller and ice skating, laser tag, paintball, batting cages, kart racing, and mini golf, without capacity limits.
Ferris wheels, carousels, trampolines, and train rides allowed, masks required. Each space must be 6 feet apart.
Open indoors up to 50% capacity, for group activities that are already distanced. Examples are bowling, billiards, and mini golf. One household per group.
Activities where people mingle can open up to 50% capacity. Examples are arcade game centers, ice and roller skating rinks, and indoor playgrounds.
Farmers Markets
Open. See guidance for farmers markets.
Festivals
Outdoor music and art festivals without assigned seating are allowed, for up to 100 attendees. Each household group must be 6 feet apart. See guidance for festivals without assigned seating.
If the festival is outdoors with assigned seating, see guidance about seated live events and performances with in-person audiences.
If the festival is indoors with assigned seating, see guidance for conferences, meetings, and receptions.
Massage therapy studios
Open outdoors with customers stationed 6 feet apart. Open indoors up to 50% capacity. See guidance for personal care services.
Museums
Outdoor museums can open with no capacity limits.
Open indoors up to 50% visitor capacity, with distancing. See museum guidance.
Rental cars
Open as retail business with up to 50% capacity.
Restaurants
Open for take-out and delivery.
Open for outdoor dining, with patrons at service tables 6 feet apart. Maximum 8 people to a table.
Open indoors up to 50% capacity, with patrons at service tables 6 feet apart. Maximum 8 people to a table.
See dining guidance.
Retailers
Open for curbside and indoor retail, up to 50% capacity.
Rideshare (including bikeshares and scooters)
Open
Short-term lodging rentals
Open only for rentals of the entire home. See details for hotels and lodging.
Click here for the complete listing.
